Reload Casino Review
Reload casino was launched in 2018. As previously mentioned, it’s part of an array of casinos owned by Whitehat Gaming (others include Playzee and Slotnite). The site is slick and easy to use, with a blue, yellow, and white theme that’s free of banners and big flashy gimmicks. All in all, the site offers games from more than 75+ providers, has a dedicated VIP system, and runs frequent promos for players.
Security, Privacy and Fair Play
Online casinos in Canada need to have a license in order to operate legally. As we’ve mentioned, Reload Casino is licensed in both Malta and the UK. These organizations not only approve the content but perform audits on all the site’s games using platforms like eCOGRA.
All of this scrutiny is good news for players who want to ensure they’re getting a safe experience. Of course, the site also uses the latest SSL encryption, which helps protect players’ information at all times.
As far as we’re concerned, Reload is up there with the top sites in terms of safety and security.
How We Rated Reload Casino
Whenever we approach a new website, we tend to look at the same categories when crafting our review.
- Bonus Offers – This includes examining bonus offers and how generous the associated terms are.
- Ease of Registration – The easier it is to sign up, the better!
- Deposit Simplicity – We look for how many deposit methods there are and also examine the associated terms.
- Game Selection – We examine game diversity as well as the number of total games.
- Experience – This includes the use of the site as well as the quality of the games.
- Withdraw Process – This includes looking over all the withdrawal procedures to see how intuitive they are.
- Customer Service – We take great care to examine the customer service options as well as the helpfulness of the staff.
Offers and Promotions
The biggest downside to Reload Casino is that they don’t have a welcome bonus. That puts them at a disadvantage when compared to other sites. Still, they do have a lot to offer their loyal customers. Plus, they may add a welcome bonus sometime in the future.
Reload Casino Cashback Bonus
Our favourite thing about Reload Casino is its weekly 10% free cashback bonus on all player losses. The best part? There’s no wagering bonus, which means you simply get credited 10% back each week. All you need to do to get the bonus is deposit a minimum of $20.
Weekly Bonus Drawing
This weekly bonus gives Canadian players a chance to win $500 per week. A total of 10 names are drawn every seven days, pulled from a list of people who have deposited at least $100 in one week.
Reload Casino VIP Club
Reload Casino offers two different programs for VIPs, which you can see below.
How to Register
The process for registering a new account with Reload Casino is pretty straightforward as well. To help you, we’ve assembled an easy-to-follow list below:
- Step 1: Find the Sign-Up tab on the homepage banner.
- Step 2: Click the tab and enter your name, email, gender, DOB and country
- Step 3: You’ll be sent an email that you can click to verify
And that’s all it takes! Once you click the email, you’ll be redirected to a page where you can deposit funds. Depending on which option you choose, you could be up and playing in a matter of minutes.
Banking with Reload Casino
Like all the best casinos in Canada, Reload offers a nice array of payment types to its Canadian players. From banking options to e-wallets and instant transfers, you can find all the options you need below.
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We really like to see a vast range of e-payment options, but it would be nice if Reload offered cryptocurrency to round out their selection.
The Reload Casino Games Collection
First and foremost, Reload Casino is a great spot for players who love video slots. Simply navigate to the game lobby, and you’ll find several easy-to-use tools to help you narrow down your game selection. Each game is listed by the provider, but there’s also a search bar and a “favourite” function so you can save the ones that most appeal to you.
Among the major names on the site are Gonzo’s Quest Megaways, Starburst, Mega Fortune, Mega Moolah, Big Bass Bonanza, Legacy of Dead Slot, and Immortal Romance Slot. Of course, as we’ve mentioned, Reload has games from some of the top providers in the industry, including NetEnt, Red Tiger Gaming and Microgaming.
Table Games
If you’re into table games, you can find a nice selection of Roulette, Poker, Blackjack, and more. As with most table game areas, each table will have its own rules, betting limits, and game variations. There are even a few scratch cards games if you want to try something unique.
Live Dealer Tables
Players who want that “live casino” experience will find all sorts of table games hosted by real croupiers. All of them are played from a live studio in a real brick-and-mortar casino. Choose from Live Blackjack, Roulette, and Baccarat. There’s also Live Lightning Roulette, courtesy of Evolution Gaming.
Game Shows
Reload Casino only has a few Game Shows, but could add more in the future. Right now, you can select from Monopoly and a couple of others.
Mobile Gaming
Mobile and tablet users can access the casino through any compatible mobile browser without having to download an app. Many of the games seamlessly transition from web to mobile, while others will display a slightly different interface.
Reload Casino Game Providers
We’re not going to list all of the game providers that partner with Reload Casino, but you should know the big names out of the bunch. Evolution Gaming is the Live Casino host, but slots come compliments of Big Time Gaming, Core Gaming, Crazy Tooth Studio, Electric Elephant, Endemol Games, Evolution Gaming, Eyecon, Ezugi, Microgaming, NetGaming, NetEnt, OneTouch Games, Oryx Gaming, Pocket Games Soft, Play’nGO, Realistic Games, and Red Tiger, to name a few.
The Withdrawal Process
OK, so you’ve won big, and now it’s time to turn those 1s and 0s into cash. We’ve put together a step-by-step guide to make sure you have zero problems with your withdrawal.
- Step 1: Log in to your profile
- Step 2: Go to the “Payments” section
- Step 3: Select your preferred withdrawal method
- Step 4: Input the amount you want to withdraw
- Step 5: Hit “Confirm”
- Step 6: A window will open to show that your transaction has been processed successfully.
You should try to remember that the minimum withdrawal at Reload Casino is $20, which is pretty fair. However, the highest amount you can take out at any time is $5,000 a week. If you’re a VIP player, you could apply to have this increased. We also suggest you read the accompanying terms and conditions related to your specific withdrawal method.
Customer Service
One of the best ways to get assistance or questions answered is to reach out to Reload Casino’s customer support team via live chat.
There is a 24/7 email option and a pretty extensive FAQ. There’s also a “Contact Us” and “Password Reset” option if you want an automated response. We tested all the options and found the responses to be pretty prompt.
Average Answer Time
- Email: support@reloadcasino.com – 0-24h
- Live Chat: Available 24/7 on their website – 5 min
Reload Casino and Responsible Gambling
Reload really seems to value their players because they’ve put a lot of effort into their Responsible Gambling page. If you think you might have a problem, this site can teach you how to set a budget and create restrictive time frames to better manage your gambling.
Reload Casino: The Final Word
To be frank, there’s nothing truly “exceptional” about Reload Casino, but that doesn’t mean it isn’t a great place to spend your time! That nice game library, those top-notch slots, and that weekly 10% cashback bonus? Those are all great features. In our opinion, the site could spice things up with a Welcome Bonus and a better promotional plan. Who knows? They might be working on something like that as we speak.